Hotel Operations Manager, Ref. VAC-12516
Perm. Role, Full-time Hours
3D Personnel Ltd is a Recruitment Company supplying Professional staff, Trades and Labour and Operatives to all sectors throughout the U.K. and Ireland. We have now launched a Multi-Sector division to offer a full end to end Recruitment service to cater for our clients ever-changing Recruitment needs.
With over 40 years of recruitment experience, we provide our clients with a comprehensive service to supply and manage their workforce needs. Currently we have offices in Dublin, Belfast, Derry, Cork, Galway London, Southampton, Birmingham, Aberdeen, Glasgow and Poland.
It is 3D Personnel's policy to work closely with both our clients and candidates in order to build strong, mutually beneficial and lasting relationships. We listen to each client's needs and requirements and deliver on expectation. We adapt our recruitment processes to fit each individual company. By having a personal relationship with each company, we are able to provide the best possible service throughout all stages of the recruitment process. This ensures 3D delivers the right candidate first time, every time.
Our client is a long standing and well known hotel within minutes of Derry City Centre and are now in a position to hire an experienced and capable Hotel Operations Manager to work alongside the GM to cement the hotels place as a great part of the Derry Hospitality market.
Your role will be to lead, direct and control the operations of the hotel so as to achieve corporate objectives and financial targets;
Deliver financial targets in line with budget and hotel business plan;
Assist with forecasting procedures and budget planning;
Overall management of the hotel in the absence of the General Manager;
Ensure a safe, risk free environment for guests and staff through compliance with all statutory and legislative responsibilities;
Improve customer satisfaction levels by training, monitoring feedback and ensuring customer service standards maintained;
Ensure the fabric of the hotel and property is continually enhanced, within the company financial and quality standards;
Implement corporate/ brand strategies and policies throughout the hotel, ensuring compliance and consistency;
Implement costed rotas for each department based on forecasted revenue, drive this through managing and supporting the heads of department to achieve these targets;
Implement recruitment practices and procedures designed to attract the best candidate for vacancies;
Maintain and enhance employee satisfaction recognising individual/ team effort through effective training, reward and motivation processes;
Control the Operations of the Hotel, leading from the front, developing and supporting all colleagues.
You should be a competent and confident Manager with experience gained in a 3 /4 star hotel environment at a similar level.
Experience in managing profit margins and food & beverage management is essential.
What is on offer:
Salary depending on experience.
How to Apply:
Please send your full and up to date CV along with a cover note or email to David/Robert in our Multi-Sector team in order to apply for this role.
For a full list of jobs we currently have available please visit our website.
3D Personnel is operating as an Employment Agency and Business.
Equality is at the forefront of our operation and we provide equality of opportunity to everyone.