QUALITY MANAGER

A leading global organisation within the flexible packaging sector is seeking an experienced Quality Manager to lead quality operations across its Donegal sites. This is an exciting opportunity to join a company recognised for innovation, customer focus, and continuous improvement, while working within a collaborative and forward-thinking culture.
The successful candidate will oversee the Quality Team across multiple sites, drive quality excellence, and ensure that all procedures, systems, and standards are consistently met. This role offers the chance to make a significant impact on product quality, customer satisfaction, and operational performance.

Key Responsibilities
* Maintain and promote a safe working environment, ensuring compliance with all Health & Safety procedures and reporting requirements.
* Own and manage the customer complaint and reject processes, ensuring timely closure and strong corrective and preventive actions.
* Ensure the Integrated Management System is consistently applied and continuously improved.
* Collaborate closely with Manufacturing Management to ensure full adherence to QA and manufacturing procedures, supported by robust process monitoring and control.
* Lead all customer and external audits, ensuring full compliance with relevant standards.
* Lead, mentor, and support Quality Team members across multiple locations.
* Promote and embed a strong quality culture throughout the organisation.
* Track and report progress against defined quality KPIs, cost-saving initiatives, and improvement goals.
* Support the development and review of product quality specifications.
* Represent the company professionally in interactions with both new and existing customers, including occasional site visits.
* Carry out additional duties as required to support wider business objectives.

About You - The Ideal Candidate
* Degree-qualified in Quality, Engineering, Science, or a related field (or equivalent experience).
* Proven leadership experience in a senior quality role within a manufacturing environment.
* Strong working knowledge of Quality Management Standards (ISO, BRC, GMP or similar).
* Demonstrated success in managing customer complaints, with excellent root cause analysis and problem-solving skills.
* Experience leading both external and customer audits.
* Natural ability to influence and cultivate a strong quality culture across all levels.
* Excellent interpersonal and communication skills, with confidence engaging internal teams and customers alike.
* Willingness to travel to customer sites when required.
* Results-driven mindset with the ability to manage multiple priorities and drive continuous improvement.

What's on Offer
* The opportunity to join a global market leader with a strong culture of innovation and continuous improvement.
* A key leadership role with real influence and autonomy.
* Competitive salary circa €70,000-€80,000 DOE
* Professional development and long-term career progression opportunities.

Permanent | Full-Time onsite role

Ready to Take the Next Step?
We'd love to hear from you.

Please note: Applications can only be accepted from candidates who already hold the legal right to work in Ireland.
3D Personnel is acting as an Employment Agency and Business in this recruitment.
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