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Inside Sales Administrator

  • Location:

    County Donegal

  • Sector:

    Multi Sector

  • Job type:


  • Salary:


  • Contact:

    David/Robert 3D Multi-Sector Team

  • Contact phone:

    +44 (0)2871228449

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


Inside Sales Administrator
Donegal (Border)
REF NO: VAC-13180
Salary (Disclosed on Application) Depending on Experience

With over 90 years’ experience, and approx. 1,000 employees, with offices and plants in 16 countries in Europe, Africa and Asia, our client have factories and exclusive production partners worldwide and are one of the largest packaging specialists in Europe. Despite these impressive figures they remain a close knitted organization, a company with motivated staff and very short lines of communication. Everyone is closely involved to offer our customers in both the agricultural and industrial sectors the best service daily and to meet the high demands of the market.
Role Profile
Our client is committed to meet and exceed customer’s expectations. The sales organization consists of 200 inside sales employees and account managers operating in Europe and Africa. To strengthen the team in Donegal, they are looking for ideal a candidate to fulfil the role of inside sales/Administration.
Key Responsibilities

General administration
Answer phone calls and direct calls to appropriate parties or take messages
Manage and optimize the relationship with the courier services, suppliers, manage incoming and outgoing documentation, samples etc.
Sales support
Assist the sales team in performing prospections, submitting price requests, setting up price calculation sheets, setting up and sending out quotations;
Generate releases, picking lists and invoices out of SAP and forward to relevant stakeholders;
Attend daily weekly/ monthly sales meetings with the full sales team;
Provide technical support to sales team and liaising between sales team and company’s production partners in case of technical questions/improvements/ trials etc;
Manage stocks in Ireland, maintain accurate stock sheets and execute physical stock counts at different moments of the year (where necessary in collaboration with colleagues);
Manage day-to-day relationship with logistics suppliers, manager their pricing and operational performances and advise on shortcomings or potential improvements;
Assist the sales team in managing customer claims of any kind in an effective and timely manner and according to corporate requirements (sales force);
Prepare reports, memos, letters, and other documents using word processing, spreadsheets, SAP, or presentation software...

Coordinate production planning over the different production facilities
Coordinate logistics and on time deliveries to customers;
Arrange transport to our warehouse and to our clients;
Assist sales team in cost effectively managing stock levels (SAP);
Place orders with production Partners and book these into SAP;
Analyze on daily basis the supply chain performance;
Optimize the stock levels;
Forecast sales and purchase based on input of sales team;
Negotiate and compare prices of suppliers;
Negotiate lead times with suppliers;
Responsible for the purchase of goods and align planning with our production unit.

Analyze and confirm correctness of incoming invoices from production partners and logistical suppliers;
Invoice clients on an accurate and timely basis
Work in close collaboration with Finance department for all financial matters.
Must be strong in problem solving and scientific/mathematical thinking skills, and ability to create organized and professional material.
Possess good organisational and analytical skills
Attention to detail is expected to ensure high quality process and documentation.
Strong problem solving and communication skills.
High sense of integrity
Good Communicator
Skills & Experience
Must have 3rd level degree in Business discipline and/or 5 years working in a similar role
Knowledge of SAP is a plus
Knowledge of Salesforce a plus
Sense of both organizational and technical aspects of the profession
Excellent in English language in word and writing
Focus on results and quality and commercial impact
Analytical and process-oriented thinking and acting.
Proficient in IT
We offer
We expand rapidly, exploring new markets and countries and innovate and invest. Our core values ‘Committed, Reliable and Loyal’ do not only apply to our clients and production partners, but certainly also to our employees: we go for a long-term relationship. Effort is rewarded and there are plenty of opportunities to develop yourself within the organization. A competitive salary/package is offered as well as opportunity to develop career.
How to Apply:
Applications in writing only please, send your full and up to date CV along with a cover note our Multi-Sector team in order to apply for this role.
Please note at this time, applications can only be accepted from those who already hold legal right to work in Ireland.

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